After Sales service commitment
To create a famous brand, Improve business visibility, establishing enterprise image, We in line with "all the pursuit of high quality, customer satisfaction for the purpose of" the spirit, "The most preferential price, the most considerate service and reliable product quality" the principle of commitment to you:
1. Product quality commitment:
• Product manufacturing and inspection are quality records and information.
• To examine the performance of the product we ask the user to the products in a process, the whole performance examination, to product delivery is confirmed qualified before packing.
2. Product price promise:
• In order to ensure product high reliability and advanced nature, the system of the material used for domestic and international high-quality brand-name products.
• Under the condition of equal competition, our company are not to reduce product technical performance, change the parts, on the basis of cost of sincerity to provide to you the most preferential price.
3. Delivery time commitment:
• Product delivery: as far as possible according to user requirements, if you have special requirements, need to be ahead of schedule, we can special production, installation, strive to meet user needs.
• Product delivery, our company provide the following documents
a. Technical maintenance manual
b. general assembly drawing
c. Offer wearing parts, spare parts list, together with a certain amount of spare parts
4. After-sales service commitment
• Service principle: Product warranty period for is12 months, during warranty period supplier will repair and replacement damage parts free,as long as damage parts belong to quality problems.
• During warranty period,by the buyer's equipment damage caused by human factors.Seller repair or provide fittings at costing price.
• Above warranty period,our technical staff survey the user usage condition no less than three times a year